17th March, 2011 – Brisbane Convention & Exhibition Centre

THE HOTTEST TICKETS IN TOWN!

Come listen, network and learn from leaders in their fields and have some fun while you’re at it. Registration only $120 (inc gst)

Includes keynote breakfast and your choice of one session from Rounds 1 and 2

KEYNOTE BREAKFAST (7:30-9:00)
Hon Andrew Fraser
Queensland Treasurer

The man responsible for Queensland’s finances will share frankly what the government has in the pipeline to restore confidence and stimulate a retail, hospitality, and tourism recovery that will make a difference in both the short and long term.

ROUND 1 (9:00-10:00)

Session 1: Political – the opposition and hypotheticals

Speakers

John-Paul Langbroek – Leader of the Opposition (right)
Don Seccombe – President, Clubs Queensland
Tom McGuire – President, Queensland Hotels Association

Get to know the leader of the opposition and find out what could be in store for your industry in the future. A conversation between Mr Langbroek and the presidents of Clubs Queensland and the Queensland Hotels Association – this is a session not to be missed!

Session 2: Social Media – who, what, why & how

Speaker

Joanna Penn (right)
Joanna Penn is the author of four books, an international speaker and blogger at www.TheCreativePenn.com: Adventures in Writing, Publishing and Book Marketing. She will share with you how social media can be used to market and promote your venue effectively in order to reach existing and new customers.

ROUND 2 (10:00-11:00)

Session 3: Gaming – hot tips to maximise your offer

Speakers

Dr Rob Hall – Founding Director, Environmetrics (right)
Peter Fraser – Director, Sixth Reel Metrics and ex Gaming Development Manager, Treasury Casino

This session will discuss the physical and psychological drivers that prompt participation and develop an ongoing relationship with your patrons. It introduces techniques to re-engage your patrons, what makes a good gaming environment ‘great’ and how do you stimulate venue loyalty.

Dr Rob Hall has had a long academic career in which he was co-founder of the Architectural Psychology Research Unit at the University of Sydney, and has been a visiting scholar at the University California. He has held teaching positions in psychology and marketing at a number of Australian universities including Macquarie University and The University of New South Wales.

Session 4: Food & Beverage – what’s hot, what’s not?

Speakers

Scott Drinkwater, Food & Beverage Consultant, Fine Line Consulting (right)
Will Schroeder, General Manager, Yaralla Sports Club

Takeaway tactics and insights to allow your venue to run more creatively and profitably. Will Schroeder shares how his club has developed their food offering and improved profits, whilst Scott Drinkwater shares secrets learnt from years at the front end of innovation and profitability in restaurants, pubs and clubs. This session will be facilitated by Doug Flockhart (Clubs QLD CEO), who will also contribute based on 30 years of foodservice innovation.

Contact amy@hospitalityexpo.com.au or 07 3319 0666 to book your place today!

HGA Talks is proudly sponsored by Bartercard

Bartercard is a business tool which assists over 55,000 businesses around the world to boost their sales, customer base and cashflow through the use of Barter.

Bartercard delivers a viable solution to many business problems. Almost all businesses have excess capacity such as office or personnel hours unused, tables unfilled, hotel rooms unoccupied or excess inventory.

Bartercard facilitates the opportunity to turn your spare capacity or inventory into value, by giving your business purchasing power when you need it – by trading your goods or services for the things you need, when you need them. Talk to us today about how Bartercard could work in your business.

www.bartercard.com.au 1300 BARTER (1300 227 837)